Data & TikTok Shop permissions
Which TikTok Shop API permissions Tidecollab asks for, what each one is used for, and what we never do with your shop.
How you connect
You connect a shop on TikTok's own authorization page, signed in to your TikTok Shop account. TikTok shows you the permissions requested and the shop they apply to. TikTok then gives Tidecollab an access token for that shop. We encrypt tokens before storing them, use them only from our server, and refresh them as TikTok requires. We never see or store your Seller Center password.
Status: we are completing TikTok Shop's partner review for creator collaboration access. Until it is approved, no live shop is connected and Tidecollab runs on a simulated TikTok Shop built from the official API specs.
What we request, and why
TikTok groups these APIs under its affiliate and creator collaboration permissions. The exact permission names shown on TikTok's authorization screen are confirmed during partner review; TikTok's affiliate guide lists collaboration APIs under "Read Seller Affiliate Collaborations" and "Manage Seller Affiliate Collaboration". [Final scope names to be confirmed.]
| API area | What Tidecollab does with it | Used by | Reads or writes |
|---|---|---|---|
| Authorized shops | Identifies the shop you connected and the shop identifier TikTok requires on every request. | Connection | Reads |
| Creator marketplace search and creator performance | Searches creators by your filters, loads filter options and opens a creator's public performance profile. | Discovery | Reads |
| Target collaborations | Creates, finds, updates and removes the collaboration invites you set up, and checks for conflicts with existing invites. | Outreach | Reads and writes |
| Creator outreach quota, records and eligibility | Reads how much of TikTok's weekly outreach quota is left and which creators can be contacted, so agents stop before a limit. | Outreach | Reads |
| Sample applications | Lists free sample requests and their fulfillment status; approves or rejects pending requests when an Auto Review agent is live. Receives TikTok's sample status notifications. | Auto Review, Sequences | Reads and writes |
| Creator conversations and messages | Opens a conversation and sends the messages your live agents and sequences are set to send; reads messages in those conversations. | Outreach, Sequences | Reads and writes |
What we don't do
- We don't ask for Seller Center passwords or login codes, and we don't automate Seller Center screens.
- We don't change your product listings, prices, inventory or shop settings.
- We don't request buyer or order data today. Sales tracking on the roadmap would need affiliate order data; this page will be updated before that is requested.
- Nothing is written to TikTok while an agent is in dry run.
- We don't show one brand's notes, lists, messages or sample decisions to another brand.
Keeping and deleting data
Creator profile data from TikTok's marketplace is cached so searches stay fast and is refreshed when it is older than 24 hours on view. [Retention period for cached creator data, and how long workspace data is kept after you disconnect or close an account, to be confirmed.]
Removing access
You can remove Tidecollab's authorization from TikTok Shop Seller Center. After that, Tidecollab can no longer read from or write to your shop. To delete your workspace data, email hello@tidecollab.com.
See also the Privacy Policy (draft), the Terms of Service (draft) and how Tidecollab protects your shop.